We are seeking a Business Analyst for a local government with a track record of hands-on experience in:

Performing data analysis to identify process improvement opportunities.
Coordinating and assisting with daily transit and administrative operational activities.
Collaborating with cross functional teams and improving process efficiencies.
Measuring, monitoring key performance indicators, and assisting operational teams to achieve them.

Key responsibilities for this position are as follows:

Directs and develops initiatives to improve quality and efficiency of services offered by agency.
Assists in the creation of key performance indicators and strategic objectives for the business unit.
Measures and monitors the performance effectiveness of the business unit against key performance indicators and identify actionable areas for improvement.
Gathers and analyzes operational data to identify opportunities for process improvement using tools such as pivot charts in Excel, Microsoft Power BI, or similar Business Intelligence tools.
Performs statistical analysis such as regression analysis, to identify trends, make presentations and ad-hoc reports to drive better business decisions.
Learns and uses existing transit specific applications, run reports, and provide operational metrics for review and analysis.
Manages vendors and their deliverables, holding them accountable to contractual terms, tracking budgets and coordinating system enhancements.
Supports and assists with the continuous improvement of technologies such as Computer Aided Dispatch & Automated Vehicle Location system, Yard Management system and asset management system
Conducts research on best practices and industry trends in innovative business solutions.

Basic requirements:

At least 2 years of verifiable data analytic experience
Heavy proficiency in Excel, PowerPoint, and Microsoft BI
Proficiency in SQL querying
Preference given to candidates with experience in transit or fleet management
Preference given to candidates with experience in AssetWorks, TransTrack, ChargePoint reporting, Geotab Fleet Tracking, or FuelMaster applications

Work Location: In person

Job Types: Full-time, Contract

Pay: $30.00 - $32.00 per hour

Schedule:

Experience:

Ability to Commute: